All gift vouchers are valid for a period of 12 months from the date of purchase and can not be extended.
All gift vouchers are non-refundable. Treat your gift voucher like cash, as we are unable to refund or replace vouchers if lost.
When it comes time for the recipient to use their voucher, they must simply choose the product they want then add the coupon code in the checkout.
If they don’t use the whole voucher, the remaining amount can be used for another purchase.
If the total amount of their order is greater than the amount of the voucher, they will be required to pay the remaining amount via credit card.
Thank you so much for your order! We cannot wait for you to receive your items. We aim to have all orders shipped within 1-2 business days.
AUSTRALIA & NEW ZEALAND
Standard shipping is $9.95 and Express is $14.95. Free standard shipping for orders over $100 - AUSTRALIA & NZ ONLY
All orders international from Australia are dispatched within 1-2 days and are posted via Australia Post. Standard shipping is a flat rate of $15 and Express Shipping is $20
Once your Bella Skin order has shipped you will receive a shipping confirmation via email supplied when creating your order and will have the tracking numbers / links for you to track your order.
We hope you absolutely love your purchase and hope you know how much we appreciate every single order. However we completely understand that sometimes things don't always go expected and therefore if you require an exchange or refund please refer to the below. Thank you so much ♡
Please note we do not offer free returns. Due to the nature of or products and for hygiene purposes we cannot accept returns unless they are in ORIGINAL unused condition. We are happy to accept returns for items (in original unused condition) on all items except sale items.
If you find yourself needing to cancel your order, we ask that you email us at
within the FIRST HOUR of placing the order. Title the email 'Cancel Order' and include your order number and email address. Any orders wanting to be cancelled after that window will NOT be accepted.
By placing an order with Bella Skin Boutique, you agree to all above terms. Terms subject to change.
PLEASE NOTE: Please be aware that we cannot take responsibility for any lost or damaged packages. We strongly recommend you get a tracking number when returning an item.